COVID FAQ

SAFETY FAQ

What are you doing to lessen the risk of COVID 19 at Schnepf Farms Pumpkin & Chili Party?


- Limiting the daily number of guests - going to cashless inside or use of Schnepf Gift Cards - Screening all Employees and requiring masks - All food service areas will have automatic sanitizer and sheilds between patrons and servers - All guests who want to ride the hay ride will be required to wear a mask - All rides will be Sanitized after each ride with a Santizing fogger - The number of guests will be limited in gift shops You can find all of our new Covid Safety measures HERE.




How do I contact Schnepf Farms with a safety concern?


Please email us at info@schnepffarms.com or Please give us a call at 480-987-3100 and press 0 or Message us on Facebook or Instagram!




Who is required to wear a mask at Schnepf Farms Pumpkin & Chili Party?


All Schnepf Farms Team members are required to wear a mask at all times while on shift -Guests will be required to wear a mask every Friday morning from 9:30-2 for those seniors, or guests with underlying conditions. -Guests will be required to wear a mask on the Hayride -We strongly urge all guests over 2 years old to wear a max whereever it would be difficult to social distance, such as in queue lines, stores etc. Other than that, maintain your distance, have fun and enjoy this time out.









CASHLESS FAQ's

Why did you decide to go cashless or limit areas for cash?


It's Safer Keeping guests and staff members safe is top priority for us on the farm. Cashless transactions have proven to be safer in retail and amusement park venues than handling money. It's Faster Eliminating the need to make change allows for quicker transaction times and lower wait times, making your experience even better! Less Loss & Efficiently The cashless model allows us to operate more efficiently and effectively, giving our staff members the opportunity to focus more on you, our guest. (We will still take cash, but we are trying to move away from it inside, thank you )




Is the entire farm cashless? So if I come to the Pumpjkin & Chili party, I can't use cash?


You can use cash at the front entrance, but we are encouraging guests to try and use debit, credit or gift cards inside Some crafts and some of the vendors will require cash.




Can I use a prepaid debit card from another retailer?


Yes. however make sure the gift card does have the funds in the account. Our square POS System wouldn't be able to tell you how much you have remaining. Thanks




Will I get cash back if I don't use all of my gift card?


There are no refunds or cash back on purchased Schnepf Farms Gift Cards but they can be used on future visits and never expire. To “use up” the value of a gift card on your final purchase, present Schnepf Farms Gift Card as the first form of payment and use a credit card to finish the transaction.




Are their set minimum or maximum amounts allowed on Schnepf Farms gift card?


You may put whatever amount you would like on your gift card. Schnepf Farms gift cards are a perfect way to give money to your children to buy snacks without carrying cash. Our team members around the farm will do whatever they can to make this new experience as easy and seamless as possible. If you need to increase any amount to your current Schnepf Gift Cards, you can do that in the Country Store Bakery, Guest Services or the admission boorh. Thank you




Do you accept all types of card payments, even digital?


We accept all major types of card payments that our POS system, Square, accepts. We also accept all digital, contactless payments that Square accepts, such as Apple Pay and Google Pay, etc.




What happens if I don't have enough money on my gift card for the exit?


You may add money to your Schnepf Farms gift card at guest services, the Country Store or Bakery or save the card and use it for a different event on the farm. Cashiers at the Exit cashiers will not be able to accept cash payments. All major credit cards are accepted: Visa, MasterCard, American Express, Discover We also accept apple & google pay. (we will still cash, but we prefer not to at this time.)





ADMISSIONS FAQ's

Why did you decide to go cashless or limit areas for cash?


It's Safer Keeping guests and staff members safe is top priority for us on the farm. Cashless transactions have proven to be safer in retail and amusement park venues than handling money. It's Faster Eliminating the need to make change allows for quicker transaction times and lower wait times, making your experience even better! Less Loss & Efficiently The cashless model allows us to operate more efficiently and effectively, giving our staff members the opportunity to focus more on you, our guest. (We will still take cash, but we are trying to move away from it inside, thank you )




Is the entire farm cashless? So if I come to the Pumpjkin & Chili party, I can't use cash?


You can use cash at the front entrance, but we are encouraging guests to try and use debit, credit or gift cards inside Some crafts and some of the vendors will require cash.




Can I use a prepaid debit card from another retailer?


Yes. however make sure the gift card does have the funds in the account. Our square POS System wouldn't be able to tell you how much you have remaining. Thanks




Will I get cash back if I don't use all of my gift card?


There are no refunds or cash back on purchased Schnepf Farms Gift Cards but they can be used on future visits and never expire. To “use up” the value of a gift card on your final purchase, present Schnepf Farms Gift Card as the first form of payment and use a credit card to finish the transaction.




Are their set minimum or maximum amounts allowed on Schnepf Farms gift card?


You may put whatever amount you would like on your gift card. Schnepf Farms gift cards are a perfect way to give money to your children to buy snacks without carrying cash. Our team members around the farm will do whatever they can to make this new experience as easy and seamless as possible. If you need to increase any amount to your current Schnepf Gift Cards, you can do that in the Country Store Bakery, Guest Services or the admission boorh. Thank you




Do you accept all types of card payments, even digital?


We accept all major types of card payments that our POS system, Square, accepts. We also accept all digital, contactless payments that Square accepts, such as Apple Pay and Google Pay, etc.




What happens if I don't have enough money on my gift card for the exit?


You may add money to your Schnepf Farms gift card at guest services, the Country Store or Bakery or save the card and use it for a different event on the farm. Cashiers at the Exit cashiers will not be able to accept cash payments. All major credit cards are accepted: Visa, MasterCard, American Express, Discover We also accept apple & google pay. (we will still cash, but we prefer not to at this time.)





GENERAL FAQ's

Why did you decide to go cashless or limit areas for cash?


It's Safer Keeping guests and staff members safe is top priority for us on the farm. Cashless transactions have proven to be safer in retail and amusement park venues than handling money. It's Faster Eliminating the need to make change allows for quicker transaction times and lower wait times, making your experience even better! Less Loss & Efficiently The cashless model allows us to operate more efficiently and effectively, giving our staff members the opportunity to focus more on you, our guest. (We will still take cash, but we are trying to move away from it inside, thank you )




Is the entire farm cashless? So if I come to the Pumpjkin & Chili party, I can't use cash?


You can use cash at the front entrance, but we are encouraging guests to try and use debit, credit or gift cards inside Some crafts and some of the vendors will require cash.




Can I use a prepaid debit card from another retailer?


Yes. however make sure the gift card does have the funds in the account. Our square POS System wouldn't be able to tell you how much you have remaining. Thanks




Will I get cash back if I don't use all of my gift card?


There are no refunds or cash back on purchased Schnepf Farms Gift Cards but they can be used on future visits and never expire. To “use up” the value of a gift card on your final purchase, present Schnepf Farms Gift Card as the first form of payment and use a credit card to finish the transaction.




Are their set minimum or maximum amounts allowed on Schnepf Farms gift card?


You may put whatever amount you would like on your gift card. Schnepf Farms gift cards are a perfect way to give money to your children to buy snacks without carrying cash. Our team members around the farm will do whatever they can to make this new experience as easy and seamless as possible. If you need to increase any amount to your current Schnepf Gift Cards, you can do that in the Country Store Bakery, Guest Services or the admission boorh. Thank you




Do you accept all types of card payments, even digital?


We accept all major types of card payments that our POS system, Square, accepts. We also accept all digital, contactless payments that Square accepts, such as Apple Pay and Google Pay, etc.




What happens if I don't have enough money on my gift card for the exit?


You may add money to your Schnepf Farms gift card at guest services, the Country Store or Bakery or save the card and use it for a different event on the farm. Cashiers at the Exit cashiers will not be able to accept cash payments. All major credit cards are accepted: Visa, MasterCard, American Express, Discover We also accept apple & google pay. (we will still cash, but we prefer not to at this time.)