COVID FAQ

Why did you decide to go cashless or limit areas for cash?


It's Safer Keeping guests and staff members safe is top priority for us on the farm. Cashless transactions have proven to be safer in retail and amusement park venues than handling money. It's Faster Eliminating the need to make change allows for quicker transaction times and lower wait times, making your experience even better! Less Loss & Efficiently The cashless model allows us to operate more efficiently and effectively, giving our staff members the opportunity to focus more on you, our guest. (We will still take cash, but we are trying to move away from it inside, thank you )




Is the entire farm cashless? So if I come to the Pumpjkin & Chili party, I can't use cash?


You can use cash at the front entrance, but we are encouraging guests to try and use debit, credit or gift cards inside Some crafts and some of the vendors will require cash.




Can I use a prepaid debit card from another retailer?


Yes. however make sure the gift card does have the funds in the account. Our square POS System wouldn't be able to tell you how much you have remaining. Thanks




Will I get cash back if I don't use all of my gift card?


There are no refunds or cash back on purchased Schnepf Farms Gift Cards but they can be used on future visits and never expire. To “use up” the value of a gift card on your final purchase, present Schnepf Farms Gift Card as the first form of payment and use a credit card to finish the transaction.




Are their set minimum or maximum amounts allowed on Schnepf Farms gift card?


You may put whatever amount you would like on your gift card. Schnepf Farms gift cards are a perfect way to give money to your children to buy snacks without carrying cash. Our team members around the farm will do whatever they can to make this new experience as easy and seamless as possible. If you need to increase any amount to your current Schnepf Gift Cards, you can do that in the Country Store Bakery, Guest Services or the admission boorh. Thank you




Do you accept all types of card payments, even digital?


We accept all major types of card payments that our POS system, Square, accepts. We also accept all digital, contactless payments that Square accepts, such as Apple Pay and Google Pay, etc.




What happens if I don't have enough money on my gift card for the exit?


You may add money to your Schnepf Farms gift card at guest services, the Country Store or Bakery or save the card and use it for a different event on the farm. Cashiers at the Exit cashiers will not be able to accept cash payments. All major credit cards are accepted: Visa, MasterCard, American Express, Discover We also accept apple & google pay. (we will still cash, but we prefer not to at this time.)





CASHLESS FAQ's

Why did you decide to go cashless or limit areas for cash?


It's Safer Keeping guests and staff members safe is top priority for us on the farm. Cashless transactions have proven to be safer in retail and amusement park venues than handling money. It's Faster Eliminating the need to make change allows for quicker transaction times and lower wait times, making your experience even better! Less Loss & Efficiently The cashless model allows us to operate more efficiently and effectively, giving our staff members the opportunity to focus more on you, our guest. (We will still take cash, but we are trying to move away from it inside, thank you )




Is the entire farm cashless? So if I come to the Pumpjkin & Chili party, I can't use cash?


You can use cash at the front entrance, but we are encouraging guests to try and use debit, credit or gift cards inside Some crafts and some of the vendors will require cash.




Can I use a prepaid debit card from another retailer?


Yes. however make sure the gift card does have the funds in the account. Our square POS System wouldn't be able to tell you how much you have remaining. Thanks




Will I get cash back if I don't use all of my gift card?


There are no refunds or cash back on purchased Schnepf Farms Gift Cards but they can be used on future visits and never expire. To “use up” the value of a gift card on your final purchase, present Schnepf Farms Gift Card as the first form of payment and use a credit card to finish the transaction.




Are their set minimum or maximum amounts allowed on Schnepf Farms gift card?


You may put whatever amount you would like on your gift card. Schnepf Farms gift cards are a perfect way to give money to your children to buy snacks without carrying cash. Our team members around the farm will do whatever they can to make this new experience as easy and seamless as possible. If you need to increase any amount to your current Schnepf Gift Cards, you can do that in the Country Store Bakery, Guest Services or the admission boorh. Thank you




Do you accept all types of card payments, even digital?


We accept all major types of card payments that our POS system, Square, accepts. We also accept all digital, contactless payments that Square accepts, such as Apple Pay and Google Pay, etc.




What happens if I don't have enough money on my gift card for the exit?


You may add money to your Schnepf Farms gift card at guest services, the Country Store or Bakery or save the card and use it for a different event on the farm. Cashiers at the Exit cashiers will not be able to accept cash payments. All major credit cards are accepted: Visa, MasterCard, American Express, Discover We also accept apple & google pay. (we will still cash, but we prefer not to at this time.)





ADMISSIONS FAQ's

WETTER

Wie wird das Wetter bei euch?


Als Bezugspunkte stehen uns uns das Gegenwartsgeschehen, das Internetportal Bergfex und unsere Kristallkugel zur Verfügung.





VERPFLEGUNG

Bekommen wir als Veganer/Vegetarier/Allergiker oder anderweitig durch Intoleranzen Beeinflusste etwas zu essen bei euch?


In unserer Speisekarte ist viel davon berücksichtigt. Wenn ihr euch sehr speziell ernährt, sprecht uns dazu gerne an - am besten früh genug (z.B. bei der Reservierung). Wir überlegen uns was.





HUNDE

Dürfen unsere Hunde mit zu euch?


Ja. Hunde sind bei uns willkommen. Klärt bitte vorher die Lage ab, um Konflikte mit anderen Hunden zu vermeiden. Bitte nehmt sie draußen und drinnen an die Leine.




Darf unser Hund auch im Zimmer übernachten?


Ja. Aber ausschließlich in bestimmten Zimmern. Wenn ihr vergesst, den Hund bei der Reservierung mit anzumelden, könnte es sein, dass diese Zimmer schon belegt sind. Überlegt euch bitte, ob ihr die Übernachtung euch, anderen Gästen und eurem Hund antun wollt, wenn er sehr hellhörig ist und auch schon bei kleineren Geräuschen zu bellen beginnt. In einer Hütte gibt’s viele Geräusche! Und viele Menschen, die Ruhe brauchen.





INTERNET

Gibt’s Internet und/oder WLAN bei euch?


Gelegentlich. Ihr seid am Berg, also gelassen bleiben!





ÜBERNACHTUNG

Welche Zimmer stehen zur Auswahl?


Wir haben 3er-Zimmer, 4er-Zimmer und 5er-Zimmer. Und ein Matratzenlager mit 5-20 Schlafplätzen.




Können wir die Zimmer abschließen?


Nein. Das ist in Hütten nicht üblich.




Was machen wir mit unseren Wertsachen?


Die nehmt ihr möglichst gar nicht erst mit. Und Geld, Photoapparate, GPS-Geräte, Handys u.ä. tragt bitte bei euch. Wir können nicht nicht für euer Eigentum haften.




Sind die Zimmer beheizt?


Nein. Also bitte daran denken, dass es nachts auch kalt werden kann.




Brauchen wir Schlafsäcke?


Das ist Pflicht. Also Hüttenschlafsäcke mitbringen! Ansonsten verleihen oder verkaufen wir auch welche.




Kann bei euch geduscht werden?


Nein. Die Hütte verfügt nicht über Duschen. Aber es gibt Waschräume mit Waschbecken.




Wie ist die Wassersituation auf der Hütte?


Wie immer auf dem Berg: bitte sparsam damit umgehen. Wir haben zwar Regenwasser-Zisternen und eine kleine Quelle, aber die kann auch mal versiegen.




Gibt es eine Wasserspülung in den Toiletten?


Nein. Wie haben Komposttoiletten. Das bedeutet, dass ihr selbst „spült“ – sparsam – mit Sägespänen.




Wann müssen wir aus den Zimmern raus?


Spätestens um 9:00 Uhr am Morgen. Wenn ihr für mehrere Nächte da seid, finden wir eine Lösung, die euch bei Bedarf tagsüber Zugang zu den Zimmern ermöglicht.




Wann gibt’s Frühstück?


Von 7:00 Uhr bis 9:00 Uhr gibt es ein reichhaltiges Büfett. Wenn ihr schon zeitiger in der Früh loswollt, sprecht uns bitte an. Dann können wir für euch etwas herrichten und bereitstellen.




Bis wann gibt’s Abendessen?


Die Küche ist bis 20:00 Uhr geöffnet. Solltet ihr erst später ankommen, finden wir bestimmt eine Möglichkeit, damit ihr nicht hungrig ins Bett müsst.




Wann ist Hüttenruhe?


Wie auf Hütten üblich, ab 22:00 Uhr.




Was kostet die Übernachtung?


Unsere Preisliste findet ihr hier.





BUCHUNG

Müssen Übernachtungen reserviert werden oder können wir einfach vorbeikommen?


Bitte unbedingt reservieren. Besonders am Wochenende sind wir sehr rasch ausgebucht. Reservierungsanfragen sind derzeit aussschließlich über E-Mail möglich: info@voisthalerhuette.at




Wie funktioniert die Buchung?


Derzeit ist eine Buchung ausschließlich über unserer E-Mail-Adresse möglich:
Bitte eine Mail mit dem Reservierungswunsch an info@voisthalerhuette.at




Was passiert, wenn wir die Reservierung nicht einhalten können?


Dafür erheben wir gegebenenfalls Stornogebühren.




Gibt es Ermäßigungen?


Ja. Für Mitglieder des Alpenvereins oder eines entsprechenden alpinen Vereins (z.B. des ÖTK). Ihr müsst aber unbedingt eure Mitgliedskarte dabeihaben und vorlegen.




Ist es möglich, mit Karte zu bezahlen?


Nein. Nehmt bitte altbewährtes Bargeld mit.





GENERAL FAQ's

Why did you decide to go cashless or limit areas for cash?


It's Safer Keeping guests and staff members safe is top priority for us on the farm. Cashless transactions have proven to be safer in retail and amusement park venues than handling money. It's Faster Eliminating the need to make change allows for quicker transaction times and lower wait times, making your experience even better! Less Loss & Efficiently The cashless model allows us to operate more efficiently and effectively, giving our staff members the opportunity to focus more on you, our guest. (We will still take cash, but we are trying to move away from it inside, thank you )




Is the entire farm cashless? So if I come to the Pumpjkin & Chili party, I can't use cash?


You can use cash at the front entrance, but we are encouraging guests to try and use debit, credit or gift cards inside Some crafts and some of the vendors will require cash.




Can I use a prepaid debit card from another retailer?


Yes. however make sure the gift card does have the funds in the account. Our square POS System wouldn't be able to tell you how much you have remaining. Thanks




Will I get cash back if I don't use all of my gift card?


There are no refunds or cash back on purchased Schnepf Farms Gift Cards but they can be used on future visits and never expire. To “use up” the value of a gift card on your final purchase, present Schnepf Farms Gift Card as the first form of payment and use a credit card to finish the transaction.




Are their set minimum or maximum amounts allowed on Schnepf Farms gift card?


You may put whatever amount you would like on your gift card. Schnepf Farms gift cards are a perfect way to give money to your children to buy snacks without carrying cash. Our team members around the farm will do whatever they can to make this new experience as easy and seamless as possible. If you need to increase any amount to your current Schnepf Gift Cards, you can do that in the Country Store Bakery, Guest Services or the admission boorh. Thank you




Do you accept all types of card payments, even digital?


We accept all major types of card payments that our POS system, Square, accepts. We also accept all digital, contactless payments that Square accepts, such as Apple Pay and Google Pay, etc.




What happens if I don't have enough money on my gift card for the exit?


You may add money to your Schnepf Farms gift card at guest services, the Country Store or Bakery or save the card and use it for a different event on the farm. Cashiers at the Exit cashiers will not be able to accept cash payments. All major credit cards are accepted: Visa, MasterCard, American Express, Discover We also accept apple & google pay. (we will still cash, but we prefer not to at this time.)





Schnepf Farms

24810 S Rittenhouse Road

Queen Creek, AZ 85142

2020 Schnepf Farms

Contact

For more information about the event, feel free to contact us.

Phone number: 480.987.3100 press 0 to speak with someone